Terms of service

ListLoupe is software that helps real estate agents share showings, feedback, offers, dates and updates with their clients. It isn’t a brokerage, a CRM or a source of legal, tax or financial advice. Numbers such as the commission calculator and days on market are estimates to help you, not official figures.

• Agent accounts are for licensed real estate professionals, their teams and their assistants.
• Sellers use ListLoupe when their agent invites them.
• You must be at least 18 and able to enter a contract.

Keep your sign-in details private and your account information accurate. You’re responsible for what happens in your account, including what your assistants and team members do with the access you give them. Tell us right away at support@listloupe.com if you think someone used your account without permission.

You own the listings, photos, notes, updates and client details you add. You give us permission to store, process and display them only as needed to run ListLoupe for you, including sending the emails you ask us to send.

When you add clients or send invites and feedback requests, you confirm that:

• you have the right to share that information and your clients agreed to receive updates from you;
• you follow the laws and rules that apply to you, including privacy and anti-spam laws and your real estate regulator’s rules;
• what you share with clients is accurate, including anything you publish from an AI draft.

Some features draft or read out weekly updates using AI. Drafts can contain mistakes. Always review them before sharing. You’re responsible for what you publish to your clients.

• Use ListLoupe for anything illegal, misleading or harmful.
• Upload content you don’t have the right to use.
• Send spam or use invites and feedback requests for anything other than your listings.
• Try to access other people’s accounts or data, or interfere with the service.
• Copy, resell or reverse engineer ListLoupe.

• New agent accounts start with a 14-day free trial. No card is needed to start.
• Paid plans renew automatically each month or year until you cancel. Agents in Canada are billed in CAD and everyone else in USD. Taxes may be added where required.
• Assistant seats are charged when you add an assistant and removed when you remove them. Changes during a billing period are prorated.
• You can cancel any time from the Account page. You keep access until the end of the period you paid for. Payments aren’t refunded for partial periods, except where the law requires it.
• If a payment fails, you have 7 days to update your card before access pauses. Your sellers keep seeing their listing.
• We’ll tell you at least 30 days before a price change affects your plan.

Beta keys, promo codes and referral credits have no cash value and can’t be exchanged or transferred. Referral credits are earned when a friend you invited makes their first payment, up to 12 free months. We may change or end these programs, and may remove credits that were obtained unfairly (for example, by referring yourself).

We’re always improving ListLoupe, so features may change. During the beta, some features may be new or change quickly. We’ll give notice of changes that take away something important you rely on.

You can delete your account any time from the Account page. We may suspend or close an account that breaks these terms or puts others at risk, and will tell you why when we can. After an account is closed, its information is deleted as described in our privacy policy.

We work hard to keep ListLoupe available and accurate, but it’s provided “as is” and we can’t promise it will always be uninterrupted or error-free. To the extent the law allows, we aren’t responsible for indirect or consequential losses (such as lost commissions, deals or data), and our total responsibility for any claim is limited to the amount you paid us in the 12 months before the claim, or CAD $100 if that’s more.

You agree to cover our reasonable costs if a claim is brought against us because of content you added or how you used ListLoupe in breach of these terms.

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute will be handled by the courts of British Columbia, unless the law where you live gives you a right to go to court there.

If we change these terms in a meaningful way, we’ll tell you by email or in the app at least 30 days before the change takes effect. If you keep using ListLoupe after that, the new terms apply.